Ontario’s ombudsman has attacked what he calls the “puffery” and spin by provincial government officials that he says involve grandiose promises that amount to little.
“It has not escaped the people of Ontario that the strongest leadership shown by many government bureaucracies has been in making puffed-up promises,” André Marin said as he released his second annual report Wednesday.
Citing a number of cases, Marin said the government’s credibility is “dying a slow death” because bureaucrats ignore problems while boasting of their accomplishments.
As an example, he said the Municipal Property Assessment Corp. billed itself as a global leader in assessment, but was actually an arrogant cutthroat agency with little regard for homeowners.
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